Insurance Agents & Brokers (IA&B)

Claire-ification - March 2025

IA&B Season 2025 Episode 7

Audio version of the Claire-ification column from IA&B's March 2025 edition of Primary Agent magazine. 

Our agency’s phone system can record phone conversations. There is a message for incoming calls that the conversation may be recorded. Is there a requirement for outgoing calls also?