Audio version of the feature article from IA&B's July 2025 issue of Primary Agent magazine entitled HOW TO BUILD AN AGENT SWARM (Without Breaking the Bank)Written by CyberFin’s Daniel Metcalf, who shares strategies for building task...

Audio version of the Coverage Corner column from IA&B's July 2025 edition of Primary Agent magazine. This month's article is entitled: BEWARE! PROTECTIVE SAFEGUARDS ENDORSEMENTSBy Cathy Trischan

Audio version of the Claire-ification column from IA&B's July 2025 edition of Primary Agent magazine. This month's question is: We’re receiving requests again from banks to provide a Replacement Cost Estimator (RCE) for homes w...

Audio version of the feature article from IA&B's June 2025 issue of Primary Agent magazine entitled Blind Hiring: A Key to Top PerformanceDiverse teams drive business success. Read this article to learn how blind hiring can be used ...

Audio version of the Coverage Corner column from IA&B's June 2025 edition of Primary Agent magazine. SWIMMING POOL COLLAPSEBy Bill Wilson

Audio version of Don's Discussion column from IA&B's June 2025 edition of Primary Agent magazine. The question for this month is: Could utilizing translation and interpreting services enhance our agency’s business opportunities...

Audio version of the feature article from IA&B's May 2025 issue of Primary Agent magazine entitled EMPLOYEE RETENTION: Dream? Or Nightmare?Good employees are hard to find. In this article, IA&B HR Consultant Karen DiGioia discus...

Audio version of the Coverage Corner column from IA&B's May 2025 edition of Primary Agent magazine. CLAIMS MADE POLICIES – A DEEPER DIVEBy Cathy Trischan

Audio version of the Claire-ification column from IA&B's May 2025 edition of Primary Agent magazine. I’m shopping for a new agency management system and a new phone system. Is therebenchmarking information or a comparative ...

Audio version of the feature article from IA&B's April 2025 issue of Primary Agent magazine entitled Moneyball for Insurance: Using Data to Drive Smarter Agency DecisionsToday’s insurance agency owners can transform their businesses...

Audio version of the Coverage Corner column from IA&B's April 2025 edition of Primary Agent magazine. Debris Removal and Underinsurance     By Bill Wilson

Audio version of the Don's Discussion column from IA&B's April 2025 edition of Primary Agent magazine. The question for this month is: Is “restrictive covenant” language, such as a “non-compete” and/or “non-piracy” provision, e...

Audio version of the Coverage Corner column from IA&B's March 2025 edition of Primary Agent magazine. Claims Made Policies – As Easy as 1, 2, 3By Cathy Trischan

Audio version of the Claire-ification column from IA&B's March 2025 edition of Primary Agent magazine. Our agency’s phone system can record phone conversations. There is a message for incoming calls that the conversation may be...

Audio version of the feature article from IA&B's February 2025 issue of Primary Agent magazine entitled Introducing An Intern Guide for Insurance Agencies.Contemplating bringing on an intern? Then learn how IA&B’s recently relea...

Audio version of the Coverage Corner column from IA&B's February 2025 edition of Primary Agent magazine. DOES A PERSONAL AUTO POLICY COVER FOOD DELIVERY?By Bill Wilson

Audio version of the Claire-ification column from IA&B's February 2025 edition of Primary Agent magazine. The question for this month is: When a customer leaves, what are the legal requirements for continuing access to policy d...

Audio version of the feature article from IA&B's January 2025 issue of Primary Agent magazine entitled From Client to Courtroom: The Impact of Nuclear VerdictsThe rise of “nuclear verdicts” has profound implications for the insuranc...

Audio version of the Don's Discussion column from IA&B's January 2025 edition of Primary Agent magazine. The question for this month is: My commercial insured has a $3 million limit on an umbrella policy, but wants me to show o...

Audio version of the Coverage Corner column from IA&B's January 2025 edition of Primary Agent magazine. THIRD PARTY LIABILITY - Why Every Business Needs Employment Practices Liability CoverageBy Cathy Trischan

Audio version of the Coverage Corner column from IA&B's December 2024 edition of Primary Agent magazine. Property Damage to Rented PremisesLogic & Language and Forms & FactsBy: Bill Wilson

Audio version of the Claire-ification column from IA&B's December 2024 edition of Primary Agent magazine. The question for this month is: One of our producers doesn’t want to deliver the policy to customers because it makes it ...

Audio version of the Coverage Corner column from IA&B's November 2024 edition of Primary Agent magazine. This month's article is entitled: THE CGL ENDORSEMENT TO BE THANKFUL YOU DON’T HAVE!By Cathy Trischan

Audio version of the Don's Discussion column from IA&B's November 2024 edition of Primary Agent magazine. The question for this month is: Can carriers use telematics data collected from insureds for purposes of claims inve...

Audio version of a special column featuring a member agent from IA&B's October 2024 edition of Primary Agent magazine. It is entitled: MEET MADDY SCHWENKLearn how Maddy Schwenk, of Gerhart, Hartman & Ritner, went from agency int...